Delete Your Account
For IDOL CLUB, the game by {{OPERATOR}} on Google Play and the App Store. Effective 12 November 2026.
You can delete your IDOL CLUB account and the data linked to it at any time: in the game, or from this page without installing the game again. Uninstalling the game does not delete your account, guest accounts included.
1. Delete it in the game
- Open IDOL CLUB and sign in to the account you want to delete.
- Go to Settings › Account › Delete account.
- Read what will be deleted and confirm. You are signed out, and the account is deleted within 30 days.
2. Ask us without the game
No longer have the game, or can't sign in? Send us a deletion request by email.
- Write to privacy@playidolclub.com with the subject Delete my IDOL CLUB account.
- If your account uses an email address, send the request from that address. Add your @handle and, if you can, your Player ID (shown under Settings › Account).
- For a guest, Google, Google Play Games or Game Center account, tell us your @handle and Player ID, or the email address of the Google account you sign in with, so we can find the account.
- We may ask you one question to confirm the account is yours. We then delete it and tell you when it is done, within 30 days.
A parent or guardian can ask us to delete their child's account the same way; see the Children & Parents Notice.
3. What we delete
- Your sign-in details: email address, password hash and the links to Google, Google Play Games or Game Center.
- Your profile: @handle, stage name, country, language, birth year and consent choices.
- Your idol and its looks, items, furniture and rooms, Cash and Star Gems balances, progress and skills, songs and chart entries, choreographies and moves.
- Your friends list, invites, blocks and mutes, the messages you sent, guestbook entries and BUZZ posts.
- Push notification tokens and settings.
Deletion is permanent. Unspent Cash and Star Gems and the items you own are lost and cannot be restored or refunded.
4. What we keep, and for how long
A few records must be kept for longer by law or to keep players safe. We keep them only for these purposes and delete them when the period ends:
| Data | Why | Kept for |
|---|---|---|
| Purchase records (store transaction ID, product, price, date) | Tax and accounting law | Up to 10 years |
| Reports and moderation decisions involving your account, with the chat lines attached to them | Player safety, appeals and legal claims | 12 months after the case closes |
| Connection logs (IP address, time) | Applicable law | As long as that law requires (up to 2 years) |
| Your deletion request and our answer | Proof that we deleted the account | 3 years |
| Backups | Recovery after a failure | Overwritten within 35 days |
The full list of what we collect and how long we keep it is in our Privacy Policy.
5. Delete some data, keep the account
You can also ask us to delete only part of your data without closing your account, for example messages you sent, BUZZ posts, your birth year or your closed alpha sign-up from this website. Write to privacy@playidolclub.com and tell us what to delete. We answer within 30 days.